Frequently Asked Questions

Have Questions? We’re Here To Help.

Finding the right apartment near Virginia Tech comes with a lot of questions, and we believe getting answers should be simple. We are here to provide clear, straightforward information about leasing, amenities, policies, and what it’s like to live at Maple Ridge Townhomes. Whether you're planning ahead or ready to apply, you'll find the details you need to feel confident in your decision. 

  • Maple Ridge offers a variety of floor plans, including two-bedroom ½-bath, two-bedroom two ½-bath, three-bedroom two-bath, three-bedroom three-bath, four-bedroom two-bath, and four-bedroom four-bath townhomes.  

  • Our community brings together a thoughtful mix of amenities designed for comfort, convenience, and connection. Shared spaces include a fitness center, study lounge, coffee bar, grilling stations, firepit, and a dog park, along with bike racks for added flexibility. Inside each home, residents enjoy fully furnished layouts with stainless steel appliances, an in-unit washer and dryer, and a 55-inch smart TV, while select apartments offer wood-style plank flooring and walk-in closets for added style and storage.

  • If qualifying with income or a guarantor, a deposit is not required.  

  • Applicants may qualify by using one of the following options: 

    Guarantor 
    A guarantor is typically a parent or guardian who is financially responsible for the lease. Guarantors must reside in the United States and have a valid Social Security number. A minimum credit score of 600 and income equal to three times the monthly base rent is required. Proof of income is required, and all guarantors must pass credit, background, rental history, and income screening. 

    Self-Qualification 
    Applicants must have a credit score of 600 or higher and income equal to three times the monthly base rent. Proof of income is required, and applicants must pass credit, background, rental history, and income screening. 

    Screening Deposit 
    The screening deposit is equal to two months' rent and must be paid at the time of lease signing. 

    Guarantor Waiver Program 
    We offer a third-party guarantor waiver program for a monthly fee. This option requires no upfront costs and provides instant approval upon verification of student status. 

  • Wi-Fi, trash services, furniture, and parking are included in the rent. Electric, water, and sewer are not included and are billed monthly through the resident portal based on usage. 

  • We offer a 12-month lease term. Please contact the leasing office with any questions regarding lease options. 

  • Maple Ridge is pet-friendly with weight and breed restrictions. A one-time non-refundable pet fee and monthly pet rent apply. Please contact the leasing office for more details. 

  • Tours can be scheduled by contacting the leasing office by phone or booking directly through our website. Walk-in tours are also welcome! 

  • To schedule a tour, please reach out to our leasing office by phone at (380) 230-5022 or use the tour request form.

  • Yes! Our on-site maintenance team is available 24/7 to assist with repair requests and apartment concerns based on the level of priority. 

  • For urgent maintenance emergencies, please contact the office during business hours or follow the after-hours call prompt. For life-threatening emergencies, please contact 911. 


  • Rent is due on the first of each month and is paid through the resident portal or MoneyGram. 

  • Late fees are applied on the 6th of each month and are equal to 10% of the outstanding rent balance. 

  • Yes. Renters' insurance is required for all residents. Residents are automatically enrolled in our renters' insurance program, which covers liability only, but may provide proof of their own coverage to meet this requirement. 

  • Each apartment includes essential furniture, with some items varying by floor plan. Please refer to the floor plan layouts listed on our website for specific details. 

    • In unit washer and dryer 

    • Couch *size varies by floor plan 

    • Loveseat *in select units 

    • 55-inch smart TV 

    • Bar stools *in select units 

    • Queen size bed 

    • Memory foam mattress 

    • Desk and chair  

    • Coffee table  

    • Entertainment stand  

    • 4-drawer dresser 

    • Nightstand  

  • Subletting is not permitted. Residents may reassign their lease by finding a qualified replacement. 

    Lease Reassignment Guidelines 

    · Residents must notify the leasing office of intent to vacate 

    · The current resident is responsible for finding a qualified replacement 

    · An assignment fee equal to 85% of one month’s rent applies 

    · All outstanding balances must be paid before reassignment is finalized 

    · Lease concessions do not transfer 

    · The new lease rate will match the original lease rate 

    · Rent is not prorated 

    Reassignment Process 

    · Resident notifies the leasing office 

    · Replacement completes an application and meets all rental criteria 

    · Replacement signs a new lease 

    · Current resident pays the reassignment fee and clears all balances 

    · Original resident responsibility ends once the replacement moves in and pays rent 

  • Yes. Unit transfers are available for an additional transfer fee. Please contact the leasing office to discuss available options. 

  • Each unit has a designated mailbox located on the property. 

  • Yes, and it’s free! 

  • Guest parking is available on a first-come, first-served basis. Visitor spots are located throughout the community. They must have a guest pass that is valid for 3 days. Guest passes are handed out at the clubhouse.  

  • No. The total rent for the lease term is a set amount and is payable in advance in twelve equal monthly installments.